Frequently asked questions

Welcome to the happy.news FAQ! We're here to help you spread joy effortlessly. If you have any questions or feedback, don't hesitate to reach out to us at hello@happy.news or via WhatsApp at +49 176 92627786. Let's dive in!

1. happy.news Basics

What is happy.news?

Happy News is a unique platform that allows you to create and share personalized digital announcements for various events such as birthdays, weddings, invitations, and so much more. You can customize themes, share your news, and collect feedback through various media formats like videos, messages, and voice recordings.

How does happy.news work?

Happy News is easy to use! Simply select an event, choose a template, customize it with your own photos and text, and share it with your friends and family. You can also collect feedback and memories from your loved ones in different formats. Share your link via email, social media, or direct message.

2. Creating and Customizing News

How do I create a new announcement?
  1. Choose your template and start editing.
  2. Select the type of feedback you want to receive.
  3. Save the news.
  4. Activate and access your happy.news by clicking the link in the email you receive from us.
  5. Share your happy.news link with your friends and family.
What can I customize?

Choose from our many templates to find what suits you best. Some themes allow the upload of pictures and videos, and almost all of them allow text changes. Editable parts are marked with a colorful dot. Below the “postcard,” you have plenty of space to share your message. After selecting the types of feedback you want to receive (Video, Photo, Audio, etc.), your happy.news link is ready to share with the world.

3. Sharing and Receiving Feedback

How do I share my announcement?

After publishing the news, you need to activate your link via the email we send you. Once your announcement is ready, click on the 'Share news via' or 'Copy news link' button. You will receive a unique link that you can share via WhatsApp, text message, social media, email, and more.

What types of feedback can I receive?

You can receive various types of feedback, including RSVPs, video and audio messages, photo uploads, and text messages. More options are coming soon!

How do I view the feedback I’ve received?

All feedback will be available in your personal dashboard. Click the link in the email we send you or log into your account. Go to your dashboard to see all the feedback and responses from your friends and family.

4. Account and Privacy

Do I need to create an account to share my Happy News?

You can create your happy.news by starting the process and adding your email at the end or logging in with your email to create news there. Your happy.news page and feedback are linked to the email used during creation. Access all information and feedback from your happy.news in your login area or directly via the link in the email we send you.

How is my personal data protected?

We take your privacy very seriously. All personal data is stored securely and processed in accordance with our Privacy Policy. For more information, please read our Privacy Policy.

How do I delete my account?

If you wish to delete your account and all created happy.news, including the feedback, just send us an email at hello@happy.news and our support team will handle it for you.

5. Tech Support & Help

What do I do if I encounter a technical issue?

If you encounter a technical issue, try refreshing the page or restarting the app. If the issue persists, contact our support team at hello@happy.news.

How do I report a bug?

To report a bug, please email us at hello@happy.news and provide as much detail as possible about the issue you are experiencing. Our technical team will look into it and get back to you as soon as possible.

6. Get in Touch with Us

How can I contact the happy.news team?

We would love to hear from you. If you'd like to get in touch with us to give feedback, suggest new features, discuss partnerships, or anything else, please reach out to us at hello@happy.news and we will get back to you shortly.

Join our happy community and start spreading your happy news today!